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Digital Government

AI-Enabled Content Management System

ICTU / Ministry of the Interior and Kingdom Relations of the Netherlands

Government content teams face growing volumes of documents and information that are costly to review manually. ICTU's AI-enabled CMS brings classification, information extraction, and virtual assistance into existing content workflows. The result is faster access to relevant information and a controlled way to introduce AI into day-to-day operations.

Impact at a glance

10
governmental websites and portals integratedTen governmental websites and portals were integrated into the content management system.

The engagement

The service helps teams organize and use government content more efficiently without separating AI from the systems they already rely on. Documents can be classified, key information can be identified, and virtual assistance can support users within a familiar working environment. Controlled connections to approved AI services protect the integrity of content and keep responsibilities clear. ICTU gains a production-ready foundation for expanding AI-supported content services as organizational needs mature.